Consulting Service

CRO Audit for E-commerce

Convert more visitors into customers with a deep analysis of your online store. We identify conversion barriers and give you a data-driven action plan to maximize your sales.

No commitment
Results in 4 weeks

Conversion Diagnosis

Comprehensive funnel analysis

Cart AbandonmentHigh
Load SpeedMedium
Organic TrafficOptimal
Mobile ConversionCritical

Improvement potential: +45% in conversions

Average Results from Our Audits

Real metrics from clients who implemented our recommendations

+35%
Conversion Rate
Average conversion increase
+28%
Average Order Value
Increase in AOV
-45%
Cart Abandonment
Reduction in abandonment
+52%
Revenue
Growth in revenue

What is Conversion Optimization?

The art and science of converting visitors into customers

X
Without CRO

  • -97% of visitors leave without buying
  • -70%+ abandon their cart
  • -You invest in traffic that doesn't convert
  • -Decisions based on assumptions

With CRO

  • +More sales with the same traffic
  • +Significant abandonment reduction
  • +Higher marketing ROI
  • +Decisions based on real data

What We Analyze in the Audit

An exhaustive analysis of every element that impacts your store's conversion

User Experience Analysis

Complete evaluation of the customer journey from landing to purchase, identifying friction points and improvement opportunities.

  • Customer journey mapping
  • Navigation flow analysis
  • Information architecture evaluation
  • Usability review

Checkout Optimization

Exhaustive review of the payment process to eliminate obstacles and maximize conversions at the most critical point.

  • Checkout steps analysis
  • Form review
  • Payment options evaluation
  • Guest checkout optimization

Product Pages

Audit of product pages to ensure they persuade and convert visitors into buyers.

  • Image and video quality
  • Description structure
  • Calls to action
  • Shipping and returns info

Abandonment Analysis

Deep investigation of why users abandon without buying and specific strategies to recover them.

  • Funnel drop-off points
  • Exit intent analysis
  • Recovery strategies
  • Retargeting optimization

Mobile Conversion

Specialized evaluation of mobile experience, where over 60% of e-commerce traffic occurs.

  • Responsive design review
  • Mobile speed
  • Touch targets and navigation
  • Mobile checkout optimization

Trust Signals

Audit of elements that generate credibility and reduce purchase anxiety for visitors.

  • Reviews and testimonials
  • Security badges
  • Clear policies
  • Effective social proof

Our Methodology

A structured and proven process to discover conversion opportunities

1

Discovery and Data

Week 1

We collect quantitative and qualitative data from your store. We configure advanced analytics tools.

2

Deep Analysis

Week 2

We analyze user behavior, heat maps, session recordings and key metrics.

3

Opportunity Identification

Week 3

We detect the main conversion problems and opportunities sorted by potential impact.

4

Strategic Recommendations

Week 4

We develop a detailed action plan with prioritized recommendations justified by data.

5

Delivery and Presentation

Week 4

We present findings in an executive session and deliver complete documentation with roadmap.

Tools We Use

Cutting-edge technology to obtain precise and actionable insights

Google Analytics 4
Analytics
Hotjar
Heat Maps
Microsoft Clarity
Recordings
Google Optimize
A/B Testing
PageSpeed Insights
Performance
Screaming Frog
Technical Audit
GTmetrix
Speed
UserTesting
UX Research

What You'll Receive

Complete and actionable deliverables to transform your conversion rate

Executive Report

Summary of key findings for stakeholders with expected impact metrics.

Detailed Audit

Complete document with page-by-page analysis and visual evidence.

Action Plan

Prioritized optimization roadmap with impact and effort estimation.

Testing Strategy

Recommended A/B testing plan with hypotheses and success metrics.

Metrics Dashboard

KPI configuration and dashboards to measure progress.

Consultation Session

2-hour meeting to review findings and resolve questions.

Success Story

Real Results

Online Fashion Store - Fashion E-commerce

The Challenge

0.8% conversion rate and 78% cart abandonment

Conversion Rate
0.8%2.1%
+162%
Cart Abandonment
78%52%
-33%
Average Order Value
$45 USD$62 USD
+38%
Monthly Revenue
$28K USD$67K USD
+139%
"Fenicia's CRO audit completely transformed our sales. They identified problems we didn't even know we had and the solutions were clear and effective."

Implementation time: 3 months

CRO Audit Packages

Choose the level of analysis that best fits your business needs

Essential

$1,490USD

Ideal for stores starting their optimization

  • Audit of up to 15 pages
  • Google Analytics analysis
  • Basic checkout review
  • Heat maps (1 month)
  • Report with 20+ recommendations
  • Presentation session (1 hour)
  • Email support (30 days)
Most Popular

Professional

$2,890USD

Complete analysis for growing stores

  • Audit of up to 30 pages
  • Advanced data analysis
  • Complete checkout review
  • Heat maps + recordings (2 months)
  • Cart abandonment analysis
  • Product page audit
  • Report with 50+ recommendations
  • A/B testing plan
  • Executive session (2 hours)
  • Priority support (60 days)

Enterprise

$5,490USD

Comprehensive solution for large operations

  • Unlimited page audit
  • Complete multichannel analysis
  • Dedicated mobile conversion review
  • Premium tools (3 months)
  • User research (5 interviews)
  • Competitive analysis
  • Advanced speed audit
  • Personalization strategy
  • Report with 100+ recommendations
  • Quarterly testing plan
  • Workshop with team (4 hours)
  • Dedicated support (90 days)
  • Monthly follow-up (3 months)

All prices are in USD. Invoicing available in local currency at current exchange rate.

Need something different? Contact us for a custom quote

Frequently Asked Questions

We answer your questions about our CRO audit service

CRO (Conversion Rate Optimization) is the systematic process of increasing the percentage of visitors who take a desired action on your site. It's crucial because it allows you to increase sales without needing to increase traffic, maximizing your marketing investment return.

Discover Your Store's Conversion Potential

Schedule a free 30-minute call to discuss your conversion challenges and how we can help you increase your sales.