Services

Specialized services for your e-commerce

Technology, consulting and AI for e-commerce

We design, build, operate and automate the e-commerce solutions your business needs, across all your sales channels: online store, point of sale and marketplaces.

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How we help

Different e-commerce services for every stage of your business

Every business has different needs and challenges. At Fenicia we specialize in each stage of digital commerce: from building your online store, running and supporting it, to integrating with marketplaces and specialized systems.

Your own channels

Your business, your rules. Build and modernize your own sales channels, keeping your customer base and your commercial terms in your hands — not a marketplace's.

Your online store

Your website with everything you need to sell: card payments, shopping cart, shipping and more, with a professional design optimized for your niche and industry.

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Redesigning the store you already have

We redesign your current store with one clear goal: to sell at its peak. We start from your niche's buying behavior and your ideal customer to place every element where it drives the sale, growing purchases, repeat purchases and your operation.

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Migrating your current store

We migrate your store to a new platform, with full preparation and transfer of your data —catalog, customers, orders and history— from WooCommerce, Magento, PrestaShop, VTEX or Tiendanube, protecting the search rankings you already earned.

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Custom development

We build custom e-commerce software with technologies like Next.js: your store and the components your business process needs —complex catalogs, pricing rules, portals and bespoke integrations— built around how you operate.

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Sell more

You have a store and you want it to sell more: attract quality traffic, convert better and scale your revenue.

Conversion rate optimization (CRO)

We audit your store against a checklist of more than 300 points, apply the improvements and measure before and after. We design for how your industry actually buys, so more visits end in a sale.

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E-commerce SEO

We rank your product pages, categories and commercial content so the people already searching for what you sell can find you. SEO built for a store, where the catalog is what drives buying traffic.

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Digital marketing

We bring in quality traffic and turn it into sales: strategy, campaign management and funnels designed around the return on your ad spend.

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Marketplaces: entry and optimization

On new marketplaces —Mercado Libre, Amazon, Walmart— we get you listed with listings built right and connected to your operation; and on the ones you already sell on, we analyze and optimize to lift your results.

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Get the operation in order

You sell in several places and managing inventory, products and prices has become chaos.

Connecting your sales channels

Your site, Mercado Libre, Amazon, Walmart and your point of sale running on one inventory, one catalog and orders in a single place. This is the core of what Fenicia does.

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Connecting the ERP you already use

We connect your store to the ERP where your operation already lives —SAP Business One, NetSuite or your accounting system— so online orders land there automatically, with no re-keying.

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Automating repetitive work

What someone does by hand every day — keying in, reconciling, notifying, updating — running on its own inside the platform engine, with AI flows where they earn their place.

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Specific integrations and systems

We connect what your operation needs and doesn't come out of the box: a payment gateway, your carrier's API, a supplier's system.

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Keep it running

It works, and you need it to keep working without it being your problem.

E-commerce administration

We are your e-commerce IT team: we keep the site healthy, updates current, content in order and the platform properly configured. The operation —orders and logistics— stays yours.

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Shopify store maintenance

Ongoing monthly support for the store: changes, incidents and improvements, without opening a project every time.

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Tell us what you need

We help you choose the right solution and strategy to take your business to the next level.

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What backs us

Why Fenicia?

We're e-commerce specialists. For over 12 years we've helped entrepreneurs and businesses create, launch and run successful online stores on Shopify.

We've worked with more than 120 brands across Mexico, the United States, Colombia, Peru, Spain, Chile, Uruguay and Argentina. As certified Shopify, Microsoft and AWS Partners, we have the technical expertise and backing to keep your store running smoothly.

Our team of specialized consultants guides you every step of the way so you can sell online with confidence — whether you want to run it yourself or have us handle everything.

We stand out for deep expertise in app and web development, digital marketing, design, SEO, logistics and e-commerce, with highly qualified consultants in each area who help your business reach its goals.

Some of the brands we have worked with:

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FAQ

What people usually ask us

Don't see your question here? Tell us your case and we'll answer.

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Do I have to use Fenicia to work with you?

No. We work with you on whatever service you need, whether or not you use the Fenicia platform. The platform unifies your sales channels and your point of sale under a single inventory and catalog; it comes in when it fits, not a requirement to work with us.

Do you only work with Shopify?

We're partners with both Shopify and Tiendanube, and that's where we recommend building. On WooCommerce, PrestaShop and Magento we mostly do improvement, maintenance and migration. And when the business doesn't fit a commercial platform, we build custom.

Do you process orders or handle logistics?

No. We're your e-commerce IT department, not your operations team. We keep the site, the platform and the integrations healthy and properly configured; packing, shipping and customer service stay with you.

How much does it cost?

It depends on the service. The defined-scope ones — new store, migration, maintenance — carry their price on their own page. The ones that combine several services are quoted after we understand your operation, because the scope changes completely from one case to the next.

Where would you start?

Tell us how you sell today and where it's getting complicated. That's what shapes the plan and where to start.

Talk to a specialist E-commerce management platform