E-commerce Consulting to Scale Your Business
We combine our experience operating the leading e-commerce SaaS platform with strategic consulting to help you grow sustainably. From startups to established enterprises.
Experience That Backs Our Recommendations
Our team of senior consultants has led e-commerce operations at world-class companies. We bring that experience to your business.
Consulting Areas
We cover all dimensions of e-commerce to give you a comprehensive vision and recommendations that truly impact your business.
E-commerce Strategy
We define your positioning, business model and roadmap to compete and win in the digital market.
- Market and competition analysis
- Value proposition definition
- Business model and monetization
- Go-to-market plan
Business Model Evaluation
We analyze the viability and profitability of your current or projected e-commerce operation.
- Unit economics and margins
- Cost structure
- Financial projections
- Break-even points
Tech Stack Evaluation
We audit your technological infrastructure and recommend optimizations or migrations.
- Platform audit
- Integration evaluation
- Technology roadmap
- Tool selection
Marketplace Strategy
Maximize your presence on Amazon, Mercado Libre, Walmart and other key marketplaces.
- Channel selection
- Listing optimization
- Pricing strategy
- Fulfillment management
Operations Optimization
We improve the efficiency of your processes from order to delivery.
- Process mapping
- Task automation
- Inventory management
- Logistics and fulfillment
Growth Consulting
Strategies to scale your business sustainably and profitably.
- Customer acquisition
- Retention and LTV
- Category expansion
- Operations scaling
Multichannel Strategy
We integrate your online and offline presence for a coherent omnichannel experience.
- Omnichannel architecture
- Inventory unification
- Customer experience
- Sales attribution
International Expansion
We accompany you in entering new geographic markets with a strategic approach.
- Market evaluation
- Localization
- International logistics
- Compliance and regulations
Performance Audits
In-depth diagnosis of your operation with actionable recommendations.
- KPIs and metrics
- Industry benchmark
- Gap identification
- Improvement plan
Implementation Support
Hands-on support during the execution of critical projects.
- Project management
- Vendor coordination
- QA and validation
- Team training
Specialized Services
In addition to strategic consulting, we offer specialized services to execute recommendations and accelerate your results.
Our Methodology
A structured and proven process across 150+ projects to guarantee measurable and sustainable results.
Diagnosis
We analyze your current operation, identify strengths, weaknesses and improvement opportunities.
Strategy
We define clear objectives, measurable KPIs and the roadmap to achieve your business goals.
Implementation
We execute key initiatives with continuous support and real-time adjustments.
Optimization
We measure results, iterate on learnings and scale successful strategies.
Success Stories
Real results from companies that transformed their e-commerce operation with our consulting.
Challenge
Family business with 15 years in physical retail looking to expand to the digital channel without cannibalizing sales.
Solution
Omnichannel strategy with product differentiation, pricing and experience by channel.
"Fenicia helped us see e-commerce as a complement, not competition. Today 35% of our sales are digital."
Challenge
D2C brand with manual operation that could not scale without proportionally increasing costs.
Solution
Process automation, ERP integration and fulfillment optimization.
"We went from processing 50 daily orders with 4 people to 300+ orders with the same team."
Challenge
B2B distributor looking to enter the B2C market with no consumer marketing experience.
Solution
Market entry strategy, D2C brand development and multichannel expansion.
"Without Fenicia consulting, it would have taken us years to build what we achieved in months."
Engagement Models
Choose the model that best fits your needs and budget. All include access to our senior consulting team.
Hourly
Flexible and accessible
Ideal for specific consultations, second opinions or one-time mentoring sessions.
- No minimum commitment
- Flexible scheduling
- Recorded video calls
- Recommendations summary
- Access to exclusive resources
Per Project
Focus and results
Perfect for initiatives with defined scope: audits, strategies or implementations.
- Clear scope and deliverables
- Defined timeline
- Dedicated team
- Weekly progress reports
- 30-day post-project support
Monthly Retainer
Strategic partner
For companies that need ongoing support and priority access to the team.
- Guaranteed monthly hours
- Assigned consultant
- Priority access
- Executive monthly reports
- Discounts on additional services
Why Choose Fenicia
The unique combination of SaaS platform + specialized consulting allows us to offer something no one else can.
SaaS + Consulting
We are the only company that combines an e-commerce management platform with consulting services. We know the problems from the inside.
Proven Experience
7+ years helping companies of all sizes. From startups to corporations with operations in multiple countries.
Comprehensive Vision
We do not just recommend, we implement. Our team covers strategy, technology, operations and marketing.
Results-Focused
We measure everything. We define clear KPIs from the start and commit to tangible results.
Multidisciplinary Team
Senior consultants with experience at leading companies: Amazon, Mercado Libre, Shopify, and more.
Proven Methodology
Structured processes based on 150+ successful projects and industry best practices.
SaaS + Consulting = Unique Advantage
We do not just tell you what to do, we give you the tools to do it. Our Fenicia platform processes millions of orders and products every month, giving us unique insights into what works and what does not in e-commerce. That operational experience informs every recommendation we make.
Frequently Asked Questions
We answer the most common questions about our consulting services.
Enterprise AI
For organizations evaluating AI adoption: we design the architecture, data, and integration needed to implement it securely and at scale.
Schedule Your Free Consultation
Let's talk about your business. No commitment, we identify improvement opportunities and show you how we can help you grow.