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Ongoing support · response in under 4 business hours

Shopify maintenance

Your Shopify store needs ongoing attention: updates, bug fixes, performance improvements and support when something breaks. We handle it for a fixed monthly fee.

Get a quote for this serviceBook a 30-minute call

A Shopify store is never finished on launch day. Themes get updated, apps change, bugs appear and performance degrades if nobody watches it. Our maintenance service keeps your store fast, secure and up to date without you hiring an in-house developer.

What maintenance includes

Bug fixes

We fix functionality, checkout, integration and display bugs as they appear.

Updates and compatibility

We keep your theme and apps updated and compatible, without breaking the store.

Performance monitoring

We track speed and Core Web Vitals, and optimize when performance drops.

Small changes and improvements

Design tweaks, new sections, banners and catalog changes within your monthly hours.

Priority support

A direct support channel with a response in under 4 business hours for incidents.

Monthly report

A summary of the work done, store metrics and recommendations for the following month.

Frequently asked questions — Shopify maintenance

How much does Shopify store maintenance cost?
Maintenance plans start at $389 USD per month and include a block of support hours, monitoring and fixes. The exact plan depends on the size of your store and how many changes you need.
Do I need maintenance if my store already works?
It is not mandatory, but it is recommended. Without maintenance, problems pile up: outdated apps, bugs nobody notices and falling performance. Preventive maintenance costs less than repairing a neglected store.
Can you maintain a Shopify store you did not build?
Yes. We run an initial audit to understand the state of the theme, apps and integrations, and then start the monthly maintenance plan.
What if I need a big change outside maintenance?
Small changes fit within your monthly hours. For large projects (a redesign, a new integration, a custom feature) we quote separately as a fixed-scope project.
Are you certified Shopify Experts?
Yes, we are Shopify Partners. You can see real examples of our work in our project portfolio.
Do you work with clients outside Mexico?
Yes. We work with businesses in Mexico, Spain and across Latin America, remotely and with video call meetings.

Shall we talk about your Shopify store?

We review your case and give you a proposal with a fixed scope and price.

Talk to a specialistSee portfolio
Multichannel integrator: more than 17 sales channels
ERP, CRM and point of sale terminal for e-commerce
Contractual uptime SLA
Specialized technical support