Custom solutions · Fenicia 360
Your whole commerce operation, implemented to fit.
A team sets up and launches with you your marketplaces, your store, the point of sale, inventory, invoicing and your ERP, on the Fenicia platform.
A proposal tailored to your operation.
Your connected operation8 fronts · 1 inventory
Marketplaces
Walmart, Coppel, Shein and more
Online store
Tiendanube, WooCommerce
Point of sale
your branches
ERP
SAP Business One
Payments
Stripe and others
Carriers
shipping labels in Mexico
Invoicing
CFDI 4.0
Support
AI agents
One catalog, one inventory and one report for all your channels.
What we solve
Sound familiar?
When every channel has its own tool, your team enters everything twice. These eight manual tasks are solved during the implementation.
- You create the same product on every channel.One master catalog that publishes to all of them.
- You sell what you no longer have in stock.Inventory kept in sync across channels and warehouses.
- Your counter does not know what you sell online.Point of sale connected to the same inventory.
- You build the sales report channel by channel.One report with all your channels.
- You invoice sale by sale, in another system.CFDI 4.0 (Mexico's electronic invoice) and a self-invoicing portal for your customers.
- You quote and buy labels with each carrier.Shipping quotes and label purchase in one place.
- Your team repeats the same tasks every day.Automations that run on their own.
- You serve customers without seeing their orders.AI-assisted support with the customer history in view.
What is included
One project, five pieces
The platform and its implementation are always included. You add the store, integrations and marketing according to your operation.
01
Fenicia platform
Catalog, inventory, orders, channels, point of sale and invoicing in a single console.
Included
02
Implementation
We configure the platform with your business model, your catalog and your channels.
Included
03
Online store
Your Shopify store, with the agency's three fixed-price plans. From $10,489 MXN.
Optional
04
Third-party integration
We connect your ERP, your payment gateway or other systems: SAP Business One, Stripe and more.
Quoted
05
Marketing and SEO
Campaigns and search ranking to bring buyers to your channels.
Optional
Implementation
We move your operation to Fenicia with you.
We do not hand you an empty account. We work the six fronts until your team operates on its own.
Front 1 of 6
Catalog
We clean, configure, load and optimize your catalog so a single product publishes to all your channels.
What we leave working
- Master catalog with variants and attributes
- Complete data per channel
- Titles and descriptions with AI, if you want them
- Bulk upload of your current catalog
Front 2 of 6
Business model
We configure the platform the way your business operates: branches, point of sale, invoicing and shipping.
What we leave working
- Branches and warehouses
- Point of sale with cashiers and registers
- CFDI 4.0 invoicing
- Carriers and shipping labels
Front 3 of 6
Sales channels
We assist you in connecting each marketplace and store, and in registering as a seller when needed.
What we leave working
- Connection of marketplaces and stores
- Catalog publication per channel
- Inventory and order sync
- Review of the first sales
Front 4 of 6
Automations
We turn the tasks your team repeats every day into automatic flows, with the platform's visual editor.
What we leave working
- Order and fulfillment flows
- Low inventory alerts
- Scheduled tasks
- Rules per channel
Front 5 of 6
Third-party integration
We connect Fenicia with the systems you already use, so data is never entered twice.
What we leave working
- ERP, such as SAP Business One
- Payment gateways, such as Stripe
- Other systems, quoted per project
- API keys for your own developments
Front 6 of 6
Sales process and AI
We organize your customer follow-up and support, with AI agents that answer using the data of each order.
What we leave working
- Leads and sales stages
- Quotes
- Customer support with AI
- Knowledge base for your answers
The platform
The console that holds up your operation
Fenicia is an integrator, ERP and catalog manager for commerce. It runs in the browser, with nothing to install. These are screenshots of the real console.
Nothing to installYour team signs in from any browser, with users and roles per branch.
Channels you connect today
- T1 Comercios
Catalog with AI
A master catalog, bulk editing, and texts, attributes and images with AI.
Inventory
Stock per warehouse and branch, cycle counts and transfers.
Purchasing and supplies
Purchase orders, suppliers, materials and production recipes.
Orders and returns
Orders from all channels in one list, with returns and abandoned carts.
Shipping
Shipping quotes and label purchase with several carriers, in Mexico.
CFDI 4.0 invoicing
Invoices, payments, credit notes and a self-invoicing portal on your domain.
Finance
Accounting and reconciliation of what marketplaces pay out to you.
Automations
A visual editor to build flows without coding.
Customers and sales
Customers, leads with sales stages and quotes.
AI support
Contact center with a knowledge base and a widget for your site.
Bookable services
Schedule services with their resources and hours.
Branches and permissions
Users, roles per branch and API keys.
Point of sale
Your counter, on the same inventory as your online store
Every counter sale draws from the same inventory as your marketplaces and your store. And if the internet goes down, you keep charging.
Available for Windows
Scanner sales
Search or scan, choose the variant and charge.
Split payment
Cash, card and transfer in a single sale.
Cash register close
Opening, closing and reports per cashier.
Returns
Void or return, and inventory adjusts itself.
Receipts and labels
Print sales receipts and product labels.
Works offline
You keep selling and it syncs when the connection returns.
Fulfillment and counts
Pick online orders with a photo and run cycle counts from the branch.
Cashiers and devices
Add staff, roles and registers from the console.
How it is quoted
From the first conversation to your operation up and running.
First we understand your operation. Then we give you a proposal with scope and price.
- 01
Review of your operation
We review your channels, your systems and how your team operates today.
- 02
Tailored proposal
Scope, license plan and price. Third-party integrations are quoted per project.
- 03
Implementation and support
We launch the operation and keep supporting you.
Support
Your operation also helps the platform grow.
We handle your incidents and improvement requests first. Improvements that serve more merchants make it into the platform.
2weeks
A new release every 2 weeks
Every two weeks we publish improvements and new features.
Incidents
Incidents with priority handling
Your incidents are handled ahead of the general queue.
Improvements
Improvements with priority requests
Your requests are evaluated by the benefit they bring to more merchants.
Need month-to-month help with your Shopify store? Support plans from $4,589 MXN per month.
See support plans
«Thanks to Fenicia we were able to sync our catalog of thousands of products across different platforms, speed up our digital channels and increase sales on our website.»
- 12+
- years in e-commerce
- 120+
- brands served
Frequently asked questions
What people usually ask us
Does your operation have something particular? Tell a specialist.
Talk to an expertHow much does Fenicia 360 cost?
Do I need to have a Shopify store?
Does it connect to my ERP?
Which devices does the point of sale run on?
Does it work outside Mexico?
What is not included?
Tell us how your business operates today.
A specialist reviews your channels and systems with you, and tells you what Fenicia 360 would solve.